Xiaomi’s Japan division did an “oopsie” recently by publishing a controversial advertisement for the Redmi Note 9 Pro. The company drew references from one of the biggest disasters that Japan faced back in 1945 when the US dropped a nuclear bomb on the city of Nagasaki. So, after getting a lot of backlash from the public, the Japanese division of the Chinese smartphone-makers released an official apology letter recently.
As you can see above, the controversial imagery was in the part where the video tried to showcase the battery of the smartphone and its fast-charging feature. It was in this part where they showed a man eating a battery-turned-chocolate and inflating to become a balloon-like fat man. Then he flew off to the sky just above a city and exploded in between the clouds.
So, after receiving a huge amount of resentment from the Japanese citizens, Xiaomi shared a tweet (below) with an official letter of apology stating that the company respects its users and an act like this won’t happen in the future.
弊社、最新製品のプロモーションビデオに関するコメントを掲載します。今後の再発防止に努めます。 pic.twitter.com/ZSXbSZElEi
“This latest product promotion for the overseas market contained ill-considered content and the video has been removed. Xiaomi respects users and cultures around the world, and we will be closer to our users when producing new products that promote them. We will do everything we can to prevent it from happening again in the future and to resolve the problem.”